Shipping Policy
Shipping Policy
At Carry Nova, we are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully to understand our order processing and delivery timelines.
Order Processing Time
All orders are processed within 1 business day after the order is placed. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Once your order has been processed and dispatched, delivery usually takes between 1–7 business days, depending on your location and courier availability.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before completing your purchase. We may also offer free shipping promotions from time to time.
Order Tracking
After your order is shipped, you will receive a confirmation email or message with tracking details so you can monitor your shipment status easily.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:
- High order volumes
- Weather conditions
- Courier service disruptions
- Remote delivery locations
Carry Nova is not responsible for delays caused by third-party courier partners, but we will always assist you in tracking your order.
Incorrect Address
Please ensure that your shipping address and contact details are accurate while placing the order. Carry Nova will not be responsible for orders shipped to incorrectly entered addresses.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us immediately with your order details and relevant photos (if applicable). We will do our best to resolve the issue promptly.
Contact Us
For any shipping-related questions or assistance, please contact our support team:
📧 Email: carrynovaindia@gmail.com
📞 Phone: +91 99710 12647
